Suzuki sweeps satisfaction survey – again
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Suzuki has topped the Canstar Blue satisfaction survey for the second year in a row, confirming Suzuki owners are NZ’s most satisfied motorists. Suzuki scored a 5-star rating in 5 of the 6 categories surveyed. It was also the only manufacturer to gain a 5-star award in the Overall Satisfaction category.
Canstar Blue is New Zealand’s premier expert ratings agency and had only good things to say; “We tracked the opinions of hundreds of New Zealanders on how their new car shaped-up in terms of value, performance, service and more. In a comparison of nine major manufacturers, we found Suzuki was our highest rated brand overall.”
Gary Collins, General Manager of Automobile Marketing for Suzuki, said he was particularly happy with Suzuki’s 5-star after-sale score. “Providing good service to existing customers requires consistent dedication and a lot of resources. Our high score in this area is a real credit to our dealer network.”
Interestingly, more than 70 per cent of recipients said fuel economy is a significant factor in swaying their purchasing decisions. Reliability is also a huge concern for almost all buyers and, while most modern cars are achieving high standards, Suzuki still came out on top.