Terms & Conditions 

The terms and conditions set out below ("Terms and Conditions") govern your use of the NZME Network, including www.driven.co.nz. By using the NZME Network, you must accept and abide by the Terms and Conditions. If you do not accept the Terms and Conditions, you are not permitted to use the NZME Network and you must refrain from using it. 

If you have any complaints or questions regarding the NZME Network or the Terms and Conditions then you can contact us here. 

If you are an advertiser on the NZME Network, these Terms and Conditions apply to you in addition to the NZME Advertising Terms and Conditions. A copy of the NZME Advertising Terms and Conditions are available here. To the extent of any inconsistency, these Terms and Conditions prevail in relation to your use of the NZME Network. 

NZME reserves the right to make changes to these Terms and Conditions which will be effective once they are published on this site. You should revisit this area of the NZME Network regularly to check the Terms and Conditions. 

Click here for the NZME Competition Rules 

Use of the NZME Network by you 

You agree to only use the NZME Network for purposes permitted by the Terms and Conditions. You are responsible for all equipment and software used to access the NZME Network. 

You must not: 

• use the NZME Network directly or indirectly for any activity which breaches any laws, infringes a third party's rights, is unlawful, or breaches the Terms and Conditions; 

• use the NZME Network directly or indirectly to post or transmit any Material unlawfully, or which is obscene, indecent, uses offensive language, defames, abuses, harasses, stalks, threatens, menaces, offends or restricts any person, or which prevents any other user from using or enjoying the NZME Network or which is false, misleading or deceptive in any way; 
• submit for posting or otherwise distribute any Material in any way which violates, plagiarises or infringes upon the rights of any third party, including but not limited to any copyright or trademark law, privacy or other personal or proprietary or moral rights; 
• use the NZME Network directly or indirectly, or use any service provided on the NZME Network, to conduct surveys, contests, pyramid schemes, or send chain letters, junk email, spam or any other duplicative or unsolicited messages (commercial or otherwise); 
• attempt to gain unauthorised access to the NZME Network or use another person's name, registration account or password; 
• impersonate any person or entity or create a false identity for the purpose of misleading others as to the identity of the sender or the origin of a message you post on the NZME Network or falsely state or otherwise misrepresent your affiliation with a person or entity; 

• knowingly provide registration information that is not truthful; 
• tamper with, hinder the operation of or make unauthorised modifications to the NZME Network; 
• knowingly transmit any virus or other disabling feature to the NZME Network; 
• collect information about others, including email addresses, without their consent; or 
• engage in any other conduct that we may advise that we consider (in our absolute discretion) breaches these Terms and Conditions or is otherwise inappropriate for the NZME Network. 

Use of Sell My Car listing services by you 

Your listing will be live for ninety days from the date it was originally purchased and is freely renewable for a further 90 days period if you update your listing prior to the end of the 90 day period. Your listing may be published in print or online on other properties within the NZME Network at the discretion of NZME. 

Refunds on purchased listings are not given if you remove your listing at any time after it is placed.  This does not impact your rights under the Consumer Guarantees Act. 

Transactions and all other contact between you and another User or person as a result of using the NZME Network are at your own risk.  NZME excludes all liabilities (including in contract, for negligence or otherwise) for any loss, damage (whether direct or consequential), costs or expenses that may result from your use of the NZME Network.  

NZME gives no undertakings, representations or warranties in relation to the items sold or listed on the NZME Network. 

Pricing for listings are in New Zealand dollars and include GST unless otherwise stated. We reserve the right to change our price list at any time.   

You may only sell vehicles that you own or are legally entitled to sell.  If there is a security interest registered against your vehicle you must disclose this when you list the vehicle and the vehicle must be free of the security interest when you sell it. 

All information that you provide must be accurate and complete and all listings must comply with New Zealand law.  If you are acting as a motor vehicle trader, then you must comply with all relevant law.  (NOTE: if you sell 6 or more vehicles in any year you are likely to be a motor vehicle trader and must be registered - for more information please see the Motor Vehicles Traders Register website located here). 

We have the right to remove any listing from the NZME Network at any time at our discretion. 

Dealer Listings 

In addition to the terms under “Use of Sell My Car listing services by you”, listings by non-private sellers (“Dealer Listings”) are subject to the following additional terms when you agree to place Dealer Listings on this basis: 

• All dealer listings are, from October 2019 subject to fees associated with leads generated through the Driven website.  A “lead” is defined as an end user submitting a query to the Dealer via the listing on Driven which comprises not less than the end user’s name, email and/or phone number & a nominated vehicle of interest. 
• At the end of each calendar month Driven will send the dealer a report of leads generated from the listings associated to that Dealer. From this report, Driven will invoice the Dealer for leads generated on a single, consolidated electronic invoice, in a form as specified by s 24 of the GST Act.  Payment shall be subject to any tax or other deduction or withholding as is required by law.  
• Payment will be made to NZME/Driven for all tax invoices no less than 45 days following the date of invoice, unless otherwise agreed. 

• Fees associated with listings may include an initial fee to list, ancillary optional fees to enhance listings, and/or fees associated with the number of leads generated by the listing.  
• All fees are subject to change at NZME’s discretion. 

Use of the Weekly Budget Tool by you 

This budget tool is intended as a guide and starting point only and is not in any way a finance quotation. Calculations are based on an interest rate of 10% per annum over a 3 year term with no deposit.  

Neither NZME nor any of its employees or related companies make any express or implied representations or warranties regarding the accuracy of the Per Week Budget tool, for any errors in or omissions from or for the accuracy of any information obtained through its use. Nor do we accept any liability for any loss or damage whatsoever which may arise out of the use of the Per Week Budget Tool. 

Charges 

NZME reserves the right at any time to charge a fee for access to portions of the NZME Network, however in no event will you be charged for such access unless we obtain your prior agreement to pay. 

All charges for access to the NZME Network are GST inclusive.  
Where a purchase option provides access to the NZME Network (or any part of it) for a period greater than 24 hours, it is deemed to be a subscription and unless directed otherwise by the purchaser, at the time of purchase, that subscription will be automatically renewed at the expiry of the subscription period. 

Refunds will be given at the discretion of NZME. 

Disclaimer and Limitation of liability 

To the extent permitted by law, NZME and its information contributors and associated service providers exclude all warranties, including without limitation warranties as to the availability, accuracy, completeness, currency or reliability of the Material, products or services, including products or services of any third party, that are made available via the NZME Network. 

NZME does not investigate or endorse any person, company or organisation that uses, advertises, posts on or provides Material to the NZME Network or any events, information, products or services ("Products") offered for sale or otherwise identified or provided by them. The availability of Material through the NZME Network does not constitute advice about the appropriateness, value or suitability of any Material or Products, any particular transaction or course of action nor does it constitute any recommendation or endorsement by NZME of any Product or to you to enter into any transaction or follow any course of action. Any decision that you make about any Material or Products offered, identified or provided through the NZME Network or referred to or advertised on the NZME Network must be based solely on your own evaluation of your circumstances and objectives and of the Material or Products. NZME recommends that you independently verify the accuracy, currency or reliability of any Material made available via the NZME Network and upon which you intend to rely. 

The NZME Network and Material available on it are provided on an "as is" basis. You understand that by using this NZME Network, you may be exposed to content that is posted by third parties which you may find indecent or objectionable. 

NZME makes no warranty that the NZME Network will be free from viruses or any kind of malicious code whatsoever. To the extent permitted by law, all implied warranties, conditions and representations about or in relation to: 

• the NZME Network; 
• Material on the NZME Network; 
• the services or Products made available through the NZME Network; 
• the availability of the NZME Network; and 
• your use of the NZME Network, 

are excluded. 

To the extent permitted by law, we (and our officers, employees, agents or related bodies corporate) exclude all liabilities (including in contract, for negligence or otherwise) for any loss, damage (whether direct or consequential), costs or expenses suffered by you or claims made against you in connection with, however caused: 

• your use of the NZME Network (and its Material); 
• any lack of availability, interruption, delay in operation, virus, internet access difficulties, or equipment malfunction in relation to the NZME Network; 
• any failure to provide the NZME Network; 

• any Products, goods or services supplied, offered or advertised on the NZME Network; or 
• your purchase of any Products, goods or services offered for sale on the NZME Network or your use or reliance on any information provided on the NZME Network. 

Linked Sites 

The NZME Network may contain links to external sites. Those sites are not part of the NZME Network and, unless otherwise indicated, are not under NZME's control. No link appearing in the NZME Network and no external sites linked to the NZME Network is endorsed by NZME and no responsibility is taken for material in them. You agree that by accessing any linked site you are doing so at your own risk and you agree to fully indemnify NZME against any liability arising out of your accessing any linked site. 

Accuracy of Registration Information 

When registering on the NZME Network, you must ensure that all information you provide is correct and up-to-date. If you change your details during the period of your membership, you agree to ensure your details are updated. 

Username and Password 

It is your responsibility to keep your login (email address) and your password safe and secure. If there is any activity undertaken with your login details then you are responsible. Your account is for your sole, personal use. You may not allow others to use your account and you may not assign or otherwise transfer your account to any other person or entity. If you think that your details may have been used by someone else then you must notify Contact Support as soon as possible. You must also change your password immediately. You agree to indemnify NZME against any and all claims arising out of your failure to maintain the confidentiality of your username and password. 

Website Payments 

If any credit card payments are made on the NZME Network, those payments are processed by an independent third party service provider. You consent to disclosure of relevant information about you to that provider on a confidential basis. If you wish to obtain further information about the provider, then contact us in accordance with the Privacy Statement. To the extent permitted by law, NZME excludes all liability in relation to those payments and the services provided by that third party. 

Placement and Removal of Material on the NZME Network 

We reserve the right (but have no obligation): 

• to decline to publish, or where already published, to remove any Material that we consider in our absolute discretion is inappropriate for the NZME Network for any reason; 
• to establish general practices and limits concerning the uploading of Material to the NZME Network or the level and amount of your use of the NZME Network and that these practices and limits may be modified from time to time; 

• to monitor use of the NZME Network by you and store and disclose any information we collect, including in order to investigate your compliance with these Terms and Conditions or for the purposes of any police investigation or governmental request. 

You agree that NZME has no responsibility or liability for the deletion or failure to store any Material submitted by you to the NZME Network. 

By providing Material to NZME for posting or publishing on the NZME Network, you: 

• authorise NZME to use any Material you provide to us in good faith for the purposes of complying with any legal process, responding to claims of third parties and to protect the rights or property of NZME and its customers and the public; 

• authorise NZME to edit, modify, amend or adapt or otherwise change your Material; 
• grant NZME a world-wide, royalty-free, non-exclusive licence to use and exploit all intellectual property rights in your Material, in perpetuity, without restriction and without making any payment to you and without seeking any further approval from you, including publication of that Material in hard copy publications or in electronic media, using your Material in advertising or promotional material and permitting others to do any of these, including when others or NZME receive payment for doing this; 
• waive all moral rights in your Material and consent to NZME doing anything which NZME (or anyone permitted by NZME) may do in relation to your Material which would otherwise be in breach of your moral rights. This includes NZME using your Material without attributing you as the source of your Material; 
• warrant that you are the sole author or owner of the Material; 
• warrant that you have the right to grant the above mentioned licence; 

• agree that we may use your name, likeness, publically accessible biographical data in connection with our use of such Material; and 
• agree to indemnify NZME and its officers, employees and agents from any damage or loss made against or suffered by any of those indemnified arising, in whole or in part, as a result of the publication by NZME of your Material. 

You acknowledge that our use of your Material may include licensing such Material to third parties and/or using such Material for advertising purposes. In no event shall we be required to seek your approval or provide you with any compensation in connection with such uses. You acknowledge that nothing contained within your Material would require us to seek permission of a third party in order to use the Material as described in these Terms and Conditions. Not all submitted Material will be published. Publication is at the discretion of NZME. 

Intellectual Property 

You acknowledge that copyright, trade marks and all other intellectual property rights ("IP Rights") in the NZME Network and in the Material displayed or available through the NZME Network belongs to NZME or its licensors. 
You are provided access to the NZME Network only for your personal use. Subject to applicable laws: 

• unauthorised use of the Material is strictly prohibited and may infringe NZME's or its licensors IP Rights in the Material; and 
• no content may be reproduced, published or transmitted in any manner without the prior written consent of NZME. 

Without limiting the above, and subject to applicable law, you may not without prior written permission from NZME: 

• archive the Material or any part of it; 
• form a database whether electronically or otherwise by systematically downloading or storing all or any of the Material; 
• redistribute or republish the Material; or 
• link to the NZME Network including (without limitation) linking in any way which: 

• frames the NZME Network; 

• replicates the NZME Network; or 
• misleads any person regarding any association with the NZME Network or any association with NZME (whether implicitly or expressly). 

The trade marks used on the NZME Network are NZME's trade marks or the trade marks of a third party. Nothing on the NZME Network should be construed as granting any licence to use any trade mark without the permission of the owner. 

You must not use any of NZME's trade marks: 

• as or as part of your trade marks; 
• in connection with goods or services which are not the goods or services of NZME; 
• in a manner that may be confusing, misleading or deceptive; or 
• in a manner that disparages NZME, its information or services or the NZME Network. 

Technical Difficulties 

You acknowledge that your use of the NZME Network and associated services may be subject to interruption or delay. Due to the nature of the Internet and mobile phone communications, NZME and its service providers do not make any warranty that the NZME Network or services will be error free, without interruption or delay or free from defects in design or engineering. 

The compatibility of this NZME Network is not guaranteed for all software or hardware of users. 

Indemnity 

To the maximum extent permitted by law, you specifically agree to indemnify and hold NZME and its affiliates, employees, agents, representatives and third party service providers, harmless from any and all claims and liabilities relating to your use of the NZME Network or its use by any person on your behalf. For the purposes of this paragraph NZME Network includes any linked sites. 

Privacy 

You acknowledge that you have read and understood the terms of the Privacy Policy that are located here. You agree that NZME may use and disclose information about you in accordance with the terms of the Privacy Policy. You also agree to check the Privacy Policy on a regular basis and to let NZME know if you object to the use or disclosure of information about you in accordance with any updated policy. 

The use of Driven.co.nz may mean that our service providers collect personal information about you as part of service functionality.   

If you make contact with a person through the NZME Network and that person requests that you do not contact them again, you must comply with that request. You must not disclose the contact details of any person that you obtain through the NZME Network without the prior consent of that person. 

Severability 

The illegality, invalidity or unenforceability of any part of the Terms and Conditions will not affect the legality, validity or enforceability of the remainder. 

Termination 

We reserve the right to suspend, limited, cancel or disable your access or membership from the NZME Network without prior notice (i) if we reasonably believe that you or someone authorised by you breaches any of the Terms and Conditions, (ii) if considered necessary by NZME due to technical or security issues, (iii) if there is a prolonged period of inactivity on the NZME Network by you, (iv) if NZME is requested to do so by a government or law enforcement agency, or (v) if it is otherwise considered necessary by NZME at its sole discretion. NZME is not required to provide any reasons for a decision to suspend, limited, cancel or disable your access or membership. 

Upon termination of your membership you will be restricted from accessing any member restricted area of the NZME Network, submitting any Material to the NZME Network and any Material submitted by you to the NZME Network or other information held by NZME in relation to your use of the NZME Network may be deleted and is not returnable to you. 

Benefit of Terms and Conditions 

NZME Publishing Limited holds the benefit of all rights conferred on NZME or its officers, employees or agents under these Terms and Conditions as trustee for those persons and may enforce those rights on their behalf in its capacity as trustee. 

Law 

These Terms and Conditions are governed by, and construed in accordance with the law in force in New Zealand. The parties submit to the exclusive jurisdiction of the New Zealand courts for any proceedings in connection with these Terms and Conditions 

Definitions 

In these Terms and Conditions: 

Listing means a listing on the NZME Network through which you offer, negotiate, buy, sell or advertise a vehicle and includes all related images and text. 

NZME Network means all of the New Zealand websites, mobile sites and Apps that we own and/or operate from time to time, regardless of how those websites are accessed by users (including via the Internet, mobile phone or any other device). 

Material means information, data, text, software, illustrations, photos, audio, video, any combination of these or other material. 

Sell My Car means the pages on the NZME Network that relate to creating a listing 

Us, we, our or NZME means NZME Publishing Limited and/or its related companies or joint ventures. 

Users means the people visiting the NZME Network. 

 
Updated September, 2019 

NZME Privacy Statement 

At NZME we value the communities that gather around our brands and take pride in bringing you premium content worthy of your attention. It’s important to us that whatever we are bringing you, whether it’s the latest news, hit music or in-depth conversation, it’s what you want and its meaningful to you. But to give you more of what you want we need to understand you. This means, with your permission, using the information that you give us to make sure our products and services are on point.

We understand how important your personal information is and that we need to earn your trust, by being honest and transparent about what we do. It’s our job to ensure you really understand what information we collect from you, how we use it and how we keep it safe. We take our commitment to your privacy seriously.

We are committed to complying with privacy laws and standards. For information about the New Zealand Privacy Act 1993 and how it protects all personal information in New Zealand, click here.

To make it easy and clear for everyone, we’ve simplified our Privacy Policy language. No more jargon. It’s now straightforward and to the point.

NZME Privacy Policy 

In this Privacy Policy we (meaning NZME Limited and its related companies) aim to answer your questions about privacy and personal data use at NZME:

 - What kinds of information does NZME collect?

- Who does NZME share my information with?

- How might NZME use my information?

- What happens if I interact with any of NZME’s content providers, advertisers or partners?

- How does NZME use cookies and similar tracking technologies?

- How can I control the personal information NZME collects from me?

- How can I find out what personal information NZME holds and how can I update it or request deletion?

- Can NZME make changes to this policy? How will I find out?

If you have any other questions about our approach to privacy and personal data use please feel free to contact us by email or by mail to NZME, 2 Graham Street, Private Bag 92198, Victoria St West, Auckland 1142, New Zealand.

What kinds of information does NZME collect?

We gather information for many reasons but ultimately it allows us to develop, tailor and deliver our services, and inform our marketing and advertising.  We will not collect personal information unless it is for a lawful purpose that is connected with one of our functions or activities, and having that information is necessary for that purpose.

The information we gather includes the following types of information about our users, including you: 

1. Personal information provided by you when you interact with us or if you link, connect, or log in to your account with a third-party service (e.g. Facebook). This may be when you use or purchase our products or services, when you subscribe or register to use our products or services, when you agree to a background or credit check, when you communicate with us including when you call us, when you post information on discussion boards or comment publicly on our articles, and when you provide us with your feedback or respond to surveys you are asked to participate in. 

2. General location information (e.g. your physical or postal address or your device’s IP address) or more specific location information (e.g. precise location from your mobile GPS) when you use certain features of our services. Your mobile device may allow you to control or disable the use of location services in your device’s settings menu.

3. Additional information about you that is publicly available (e.g. we may collect your property information held by local councils).

4. Aggregated information generated by our systems or third party systems we use, which track traffic to and from our sites but does not relate to you personally (this information is generally anonymised, but may include the device, applications or operating system you’re using, your IP address, and your geo-demographic information). 

5. Other information that does not personally identify you. 

If you choose not to provide personal information that we need from you this may mean some of our products or services will not be available to you or function in the same way. 

We will not collect information about any person that we know to be under the age of 13. Nor will we collect special categories of personal information, such as information about your race, political opinions, religion, health or sexual orientation, unless you have chosen to provide that information to us.

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Who does NZME share my information with?

 We may need to share or disclose:

1. information that we gather, including your personal information, with our related companies. These are the companies partly or fully owned by NZME and their use of the information remains governed by this privacy policy.

2. some of your personal information to our third party service providers so they can help us provide and manage our services (e.g. they help us with service functionality, customer service, billing and invoicing, and conducting research and analysis). We will limit their access to your personal information so they only have what is necessary to perform the tasks we ask of them, and we take steps to ensure they use your personal information consistently with this privacy policy.

3. aggregated tracking information (that is information about our users that we anonymise and combine so that it no longer identifies any individual user) and other information that does not personally identify you to third parties (such as our advertisers and partners) for business purposes such as helping with market analysis, audience profiling, marketing and advertising.

4. non-personal information such as hashed data, click stream information, browser type, and information about your interactions with advertisements which is generated through the use of cookies, beacons, and similar technologies and collected by third parties when you use our services. This information may be combined with other information collected from different websites or online services, and other linked or connected devices. These third parties may use such non-personal information to improve their own services and consistent with their own privacy policies. Please see our section on cookies below for more information.

5. your personal information to third parties when we believe in good faith that we are required to do so by law.

7. your personal information to other third parties provided we have your prior authorisation, which we will usually obtain at the time of collecting the information from you or when you later authorise us to share it. 

A list of third parties who may be provided with information, and a description of how those third parties may use this information, can be found here.

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How might NZME use my information?

We use the information we collect for many reasons that support enable us to provide our services, from ensuring we understand our users and how they engage with us, to informing our marketing and helping our advertisers do the same.

We may use the personal information we collect from you: 

1. for verification of your identity and assisting you in case you forget your password or login details where these are necessary to access any of our products or services; 

2. for authorising and processing credit card transactions which you enter into online. Credit and debit card information is sensitive information and we do not collect it or store it. We use third party payment solution providers and only engage those that comply with strict industry standards and security processes;

3. to assist in providing the products and services requested by you, including by sending you service communications relating to the services you have opted into; 

4. to provide information to you about other websites, products and services, which we consider may be of interest to you; 

5. to identify and prevent harm to us or others, including detecting fraud, spam, data security incidents, and other harmful activity;

5. to measure and improve our advertising and for other marketing, promotional and publicity purposes, including carrying out direct marketing, market research and surveys; 

6. to sell advertising space on our sites and ensure that you are shown the advertising and information that is most relevant to you and your interests. Our services are funded in part by advertising and we use the information we collect to help explain our audience to our advertisers when they are looking for the right platform for their message; and

7. for any other uses that you authorise. 

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What happens if I interact with any of NZME’s content providers, advertisers or partners?

When you use our services, you may interact with third parties that advertise with us or provide content or link through our sites. We do not control them or what they do and if you provide them with personal information, even while using our sites or services, they may not follow the same privacy policies as us. We recommend you check any relevant privacy policies before providing your personal information to any third party. 

Some of our advertisers use third party companies to serve advertisements when you visit our sites. These companies may use information (not including your name, address, email address or telephone number) about your visits to our sites, including information gathered by cookies, in order to provide advertisements about goods and services of interest to you. We do not control the practices of these companies and they may not follow the same privacy policies as us.

We always recommend that you check any relevant privacy policies before providing your personal information to any third party. 

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How does NZME use Cookies and similar tracking technologies?

Why does NZME use cookies?

 We use cookies (and other tools which perform similar functions, like beacons, and local storage)to gather and store information about your use of our services. These tools do not identify you directly but the information collected will be linked to a unique user identifier code that is assigned to you. This allows us to use the information collected by the tools to understand more about your viewing habits and interests, and helps us to deliver our services to you.

How is cookie information used?

We may use the information generated by cookies or similar tools to:

1. track traffic patterns to and from and across our sites such as the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);

2. ensure advertising is being shown to the most appropriate person based on this data and limit the frequency of display for certain ad formats; and

3. enable you to use certain services as a member without having to log on each time and to visit member-restricted areas of the site. 

We may also use online measurement companies and other service providers to analyse our cookie information and help us manage and optimise our digital businesses and communications. These companies take information about visits to our sites to assist us with analysing the site's performance and the effectiveness of advertising so we can optimise our services for users and advertisers. Details of these service providers and the information they may collect can be found here.

To the extent we are aware a user is based in the European Union, we do not use, collect or store tracking data for interest-based advertising purposes.

We may allow third-party companies to serve ads and use cookies or similar tools to collect certain information when you visit our websites.  These companies may use non-personally identifiable information and precise geo location and user device identification (if you have provided your consent to us) during your visits to our sites in order to provide advertisements about goods and services likely to be of greater interest to you. To learn more about this interest based advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Third party companies may also use your non-personal information collected in this way in aggregated form or for statistical purposes.

How can you control cookies and the cookie information we collect?

Most browsers accept cookies automatically but you can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our websites, but you may need them for customisable areas of sites we may develop in the future. If your cookies are turned off we will not have any control over the frequency of display of certain ad formats. This could affect your browsing experience.Additionally you can consider utilizing your browsers “Private Browsing” feature to prevent cookies being stored long term.  Modern web browsers offer private browsing features such as "Incognito Mode" in Chrome or "Private Browsing" in Safari.

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What ways can you control the personal information we collect from you?

 If our intended collection, use or disclosure of your personal information is outside what we have set out in this Privacy Policy we will give you the option to:

1. opt out prior to signing up for a service and not receive certain services or participate in certain interactive areas; or

2. opt in prior to signing up for a service. 

You may opt out from receiving these messages at any time by following the unsubscribe instructions contained in the message.

You may also access or modify your registered accounts at any time on your user profile page for the service. Here you will also be able to update your subscriptions to electronic newsletters and other messaging you have opted into.

If you want to cancel or modify any other account you have with us, please contact us by email or by mail to NZME, 2 Graham Street, Private Bag 92198, Victoria St West, Auckland 1142, New Zealand.

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How safe is my information?

 It is essential to us that you trust us and are comfortable sharing your information with us. We understand how important your personal information is and so our goal is to ensure that privacy protection and data security is paramount in all aspects of our data infrastructure and processes.    

We design our services with your safety in mind. We maintain industry standard security technology which we monitor routinely. We also have dedicated teams to look after your privacy and information security and where we use third parties to store data we ensure their security meets our standards.

At the same time, no service can be completely secure. If you have any concerns that an account you have with us or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.

How can I find out what personal information NZME holds and how can I update it or request deletion?

Any personal information that you provide to us will be collected and managed by us at 2 Graham Street, Auckland, New Zealand. We will only keep your personal information for as long as reasonably required for the purposes we collected it and in accordance with this policy, unless we are required to hold it for longer under law.

Under the Privacy Act 1993 you have the right to ask us for access to the personal information that we hold about you. You may also ask us to update or correct that information at any time and as often as necessary.If you want us to delete information about you or suspend your account, please note that we may need to retain certain information as required by law or for legitimate business purposes.  If you withdraw your permission to use your personal information, unless there are other reasons that mean the information must be retained, we will delete that information. However, when you unsubscribe from marketing communications, we will keep your email address to ensure that we do not send you any marketing in the future.

If you want to find out what personal information NZME holds about you, please feel free to contact us by email or by mail to NZME, 2 Graham Street, Private Bag 92198, Victoria St West, Auckland 1142, New Zealand.

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Can NZME make changes to this policy? How will I find out?

We reserve the right to make updates and changes this policy from time to time. If we do revise this privacy policy, we will notify you either by making site announcements that are visible the next time you visit any of our sites or we will send mail or email notification to you.

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Updated: April 2019